General Terms and Conditions:
Last updated: March 2026
1. Scope and Contracting Party
These General Terms and Conditions govern all consulting and advisory services provided by ECHO Capital Group L.L.C – FZ, a free zone limited liability company registered in Dubai, United Arab Emirates ("ECHO Capital Group," "we," or "us"), to its clients ("Client").
By engaging ECHO Capital Group or signing a service agreement referencing these Terms, the Client accepts these Terms in full.
2. Services
ECHO Capital Group provides consulting, planning, and advisory services in the areas of e-commerce operations, financial and compliance frameworks, and payment-gateway integration planning. All services are delivered in an advisory and consultative capacity. ECHO Capital Group does not carry out technical implementation or execution directly. Where implementation is required, it is carried out by qualified third-party partners. ECHO Capital Group does not process, hold, or manage client funds at any point.
The specific scope of services, deliverables, timelines, and fees for each engagement are set out in a separate service agreement or statement of work agreed between the parties in writing.
3. Fees and Payment
Fees are invoiced as agreed in the applicable service agreement. Unless otherwise stated, invoices are due within 14 days of the invoice date. All fees are stated exclusive of applicable taxes. Late payments may be subject to a late payment charge of 2% per month on the outstanding amount.
ECHO Capital Group reserves the right to suspend services if invoices remain unpaid beyond 30 days of the due date.
4. Client Obligations
The Client agrees to provide ECHO Capital Group with accurate, complete, and timely information necessary for the performance of the agreed services. Delays or inaccuracies in information provided by the Client may affect delivery timelines. ECHO Capital Group is not liable for delays arising from insufficient or inaccurate Client input.
5. Confidentiality
Both parties agree to treat all non-public information received from the other party in connection with the engagement as confidential, and not to disclose it to third parties without prior written consent, except as required by applicable law. This obligation survives termination of the engagement for a period of three years.
6. Intellectual Property
All deliverables produced by ECHO Capital Group under an engagement, including plans, frameworks, specifications, and documentation, become the property of the Client upon full payment of the applicable fees. ECHO Capital Group retains ownership of its proprietary methodologies, templates, and background intellectual property used in the production of deliverables.
7. Limitation of Liability
ECHO Capital Group's total liability to the Client for any claim arising out of or in connection with the services shall not exceed the total fees paid by the Client for the specific engagement giving rise to the claim in the three months preceding the claim.
ECHO Capital Group is not liable for indirect, consequential, or incidental losses, including loss of profit, loss of revenue, or loss of data. ECHO Capital Group is not liable for the performance, errors, or omissions of third-party implementation partners.
8. Warranties
ECHO Capital Group warrants that its services will be performed with reasonable care and professional skill. ECHO Capital Group does not warrant that the use of its deliverables will result in specific commercial or technical outcomes, as results depend on factors outside its control, including the quality of implementation by third parties.
9. Termination
Either party may terminate an ongoing engagement with 30 days written notice, unless a different notice period is specified in the applicable service agreement. In the event of material breach by either party that is not remedied within 14 days of written notice, the non-breaching party may terminate the engagement with immediate effect. Fees for work completed up to the date of termination remain due and payable.
10. Governing Law and Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. The parties submit to the exclusive jurisdiction of the courts of Dubai, UAE.
11. Amendments
ECHO Capital Group reserves the right to update these Terms from time to time. The version in effect at the time an engagement is entered into applies to that engagement. The current version is always published on this website.
12. Contact
Registered Address
Meydan Grandstand, 6th Floor
Meydan Road
Nad al Sheba
Dubai, UAE
Commercial Registration
License Number: 2535214.01
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